Product Care Information

Below care instructions are general product care instructions only. Please contact the shop if you need more specific care instructions on the particular items that you have purchased.

Mattress

• Warning: careless use of cigarettes or matches could set fire mattresses.
• Never bend or fold your mattress, do not jump or stand on it and do not kneel on the edges.
• To help even out any body impressions, turn mattress end to end once every 2 weeks for first 3 months then once every 3 months after that.
• We recommend the use of a good quality mattress protector to extend the life of your mattress.
• Treat spills or stains as soon as possible.
• Always test a cleaning agent in a small inconspicuous area first. Don’t saturate the fabric or interior with water or cleaning solution. Only use suitable cleaning agents and follow their instructions exactly. Do not use dishwashing liquid, laundry detergents or harsh bleaching agents and do not scrub with a brush.
• Dry thoroughly after cleaning away from direct heat.
• The frame you use must have sufficient support for the mattress.
• Vacuum mattress regularly to remove dust from the mattress surface.
• Keep mattress out of direct sunlight and direct heat from heater or heat pump. Do not use electric blanket on the Latex mattress.

Lounge Suite

We do not cover what is deemed fair wear and tear. Due to NZs harsh sunlight you may experience some discolouration in your fabric and leather over time due to the intense UV sunlight; this is not considered a defect and is not covered under warranty. It is also normal for the cushions to experience some minor body indentations and comfort creases over time.

This is not considered a defect and is not covered under warranty. We recommend the use of Leather Guard leather protection on all leather lounge suites.

• Clean the furniture surface with a smooth clean cloth that is either dry or damp with water on a regular weekly basis 
• Vacuum the lounge suite regularly using the soft brush attachment of your vacuum cleaner and use low suction
• Protect the furniture from direct sunlight and heat.
• Please treat stains or soiling as soon as possible, clean with a smooth clean damp cloth and dry immediately away from direct sunlight
• Use only recommended leather care products and follow their directions exactly.
• Do not allow children to stand, jump or climb on the furniture.
• Do not allow pets/animals to sit on the furniture
• Transport the furniture safely; you will need two or more people to carry, when moving the lounge suite lift the suite, do not drag, bend or push the lounge suite around.
• Do not let anyone including pets/animal sit on the armrest or footrest of the furniture.
• For a recliner suite do not force the trigger to extent the footrest.
• Do not force the recliner to your desired position. Only use minimal body pressure.
• Do not force the footrest closed. gently push it back into place
• When getting out of a recliner chair, do not attempt to get out when it is reclined make sure you do so when the recliner is in its regular position.
• Do not allow any hard or sharp objects near the lounge suite, like keys in pockets or studs on jeans and belts
• When cleaning the lounge suite do not saturate, scrub or brush harshly.
• Do not dry clean or machine wash any part of the lounge suite.
• Do not use any cleaning agents or leather cleaning agents that are not recommended for leather
• Make sure all feet are attached securely to the base of the lounge suite. We recommend the use of SoilGuard fabric protection on all fabric lounge suites
• Vacuum the lounge suite regularly using the soft brush attachment of your vacuum cleaner and use low suction
• Please treat stains or soiling as soon as possible, use a smooth clean damp cloth and dry immediately away from direct sunlight.
• Use only recommended fabric cleaners to clean the lounge suite and follow their directions exactly.
• Do not use an cleaning products that are not recommended for fabric lounge suites
• Always test a small inconspicuous area first before applying a cleaning solution to the lounge suite.
• When cleaning the lounge suite do not saturate, scrub or brush harshly.
• Do not dry clean or machine wash any part of the lounge suite.
• Do not remove cushion covers for cleaning or washing even though they have zippers.
• Rotate the cushions regularly 
• Protect the furniture from direct sunlight and heat. 
• Do not allow children to stand, jump or climb on the furniture. 
• Do not allow pets/animals to sit on the furniture. 
• Transport the furniture safely; you will need two or more people to carry, when moving the lounge suite lift the suite, do not drag, bend or push the lounge suite around.
• Do not allow anyone including pet/animals to sit on the armrest or footrest of the furniture.
• Do not force the trigger on a recliner to extent the footrest.
• Do not force the recliner to your desired position. Use only minimal body pressure.
• When getting out of a recliner chair, do not attempt to get out when it is reclined make sure you do so when the recliner is in its regular position.
• Do not force the footrest closed, gently push it back into place
• Do not allow any hard or sharp objects near the lounge suite, like keys in pockets, or studs on jeans and belts.
• Make sure all feet are attached securely to the base of the lounge suite

Wooden Furniture

• Due to the unique characteristics of wood you can expect to have knots and grains and other natural irregularities in the wood. No piece of wood is the same; these natural irregularities are not considered a defect and generally enhance the overall uniqueness and character of natural wood. Pine is especially a naturally soft wood and it continues to breathe in your home. Therefore things like moisture and direct sunlight can alter the appearance of the wood. In a damp environment pine can expand and in a hot environment pine can shrink and ultimately crack if subjected to high temperatures.
• Use only recommended timber cleaning products and follow their directions exactly.
• Please treat liquid spills as soon as possible with a clean, dry or lightly damp cloth.
• When cleaning, treat an inconspicuous area first and look for reactions with the timber.
• Do not use cleaning products containing silicon
• Do not place hot or chilled items directly onto the furniture. A hot mug or plate can easily damage the timber. Always use coasters for glasses, mugs, cups, bowls, plates or pots.
• Please protect the furniture from direct sunlight or heat.
• Do not saturate, scrub or use a harsh brush to clean the furniture.
• Do not place sharp heavy objects on timber surfaces, you may easily mark the surface
• Do not allow children to stand, jump or climb on the furniture.
• Do not allow pets/animals to sit on the furniture.  Transport the furniture safely; for large items you will need two or more people to carry, when moving the furniture lift off the ground, do not drag, bend or push the furniture around.
• From time to time it may be necessary to tighten fittings. This is normal and regular inspections should be carried out.

Natural Marble or Man Made Marble Furniture

•  Clean the furniture surface with a smooth clean damp cloth or recommended marble cleaning products and follow their directions exactly when required.
• Do not place hot or chilled items directly onto the surface. A hot mug/plate/pot can damage the surface layer. Always use coasters for glasses, mugs, cups, bowls, plates or pots.
• Please protect the furniture from direct sunlight or high heat.
• Do not saturate, scrub or use a harsh brush to clean the furniture.
• Do not allow children to stand, jump or climb on the furniture.
• Transport the furniture safely; for large items you will need two or more people to carry, when moving the furniture lift off the ground, do not drag, bend or push the furniture around.

Glass Furniture

We recommend you to care for your glass furniture with the same care instruction for marble furniture